This feature is available to all customers, regardless of the plan to which they are subscribed.
Photos available for download include
- 360° panoramic photos added to the tour
*If the Photo has been processed with blurring, the photo with the blurring process will be downloaded.
- Floor plan
- Photos added to annotations
However, the following photos cannot be downloaded. Please note that the following photos cannot be downloaded.
- Photos to which AI Image Enhancement has been applied
- Photos generated by AI staging
The procedure for downloading photos is as follows
- Log in at app.ricoh360.com
- Select Tours from the main menu
- Select the tour you wish to download
- Click Menu, and then click Download Tour photos
- A "Download Tour Photos" dialog box will open. Confirm the contents and click OK
- A URL for downloading the photos will be sent to the e-mail address registered in your account.
Click on the URL to download the .zip file containing the tour photos.