We will contact you because the following problems have occurred. We apologize for the inconvenience. We will make efforts to prevent recurrence.

phenomenon
■Facebook sharing is not available in Tours

Period of occurrence
■July 13, 2024 -July 16, 2024, around 7:00 p.m. (UTC)

target
■All user

cause
■System error

situation
■Recovered

Failure details
■When clicking the [Share] button on the tour screen of the RICOH360 TOURS web app and then clicking the [Facebook] button that appears afterwards, Facebook sharing fails and an error occurs.

Workaround
■Click the [Share] button on the public tour screen, and then click the [Facebook] button that appears afterwards to share the tour on Facebook.