An important update has been released.

Please check the details and update the camera firmware.

https://topics.theta360.com/en/news/2023-06-19/

The following information will help you troubleshoot issues you encounter while using RICOH360 Cloud.

I cannot register to use RICOH360 Cloud

Please ensure that you have registered to use the app by following the steps found here:

Registering for RICOH360 Cloud

Please check the following

• • Ensure client mode connection to the RICOH THETA is complete.
  • If not, verify your password.

If none of this works for you above, please Contact us