Download Tour Photos

This feature is available to all customers, regardless of the plan to which they are subscribed.

 

Photos available for download include

  • 360° panoramic photos added to the tour
    *If the Photo has been processed with blurring, the photo with the blurring process will be downloaded.
  • Floor plan
  • Photos added to annotations

However, the following photos cannot be downloaded. Please note that the following photos cannot be downloaded.

  • Photos to which AI Image Enhancement has been applied
  • Photos generated by AI staging

Please note that tours containing only flat images cannot be saved.

 

The procedure for downloading photos is as follows

  1. Log in at app.ricoh360.com
  2. Select icon_tour.pngTours from the main menu
  3. Select the tour you wish to download
  4. Click hc_tours_icon_Webapp_menu3dots.pngMenu, and then click Download Tour photos
    hc_tours_webapp_menu_photodownload_01_en.png

     
  5. A "Download Tour Photos" dialog box will open. Confirm the contents and click OK
    hc_tours_webapp_menu_photodownload_02_en.png
  6. A URL for downloading the photos will be sent to the e-mail address registered in your account.
    Click on the URL to download the .zip file containing the tour photos.

 

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