Exporting Tours within a Team / Importing Tours to a Team

1.About this function
 1-1.Information to be exported/imported
 1-2.Information not exported/imported
2.Procedure
 2-1.Export Tours
 2-2.Import Tours


About this function

  • You can export information about a team's tours in a batch. It is not possible to export only one particular tour.
    The exported ZIP file can be imported to another team.
  • The exported ZIP file is divided into folders for each tour.
    Each folder will contain 360-degree and 2D images of the tour, images and text in the annotations, map images, the location of each room on the map, and destination data (data.json). For 360-degree and 2D photos in the tour, the original photos before processing by the AI Image Enhancement will be exported.
  • The only ZIP files that can be imported by the import function of RICOH360 Tours are ZIP files exported by the export function of RICOH360 Tours.
  • This function can only be performed by the team Admin(owner), and Admin.
    Also, this function is available for all price plans.

Some information can be exported / imported by this operation and some information cannot be exported / imported, see below.


Information to be exported/imported

  • Tour Name
  • Address
    • Country
    • Address Line 1
    • Address Line 2
    • City
    • State/Province/Region
    • Postal Code/Zip
  • Photos in Tour
    • 360-degree Photo, 2D Photo
    • Photo Name
    • Path
    • Annotation 
      • Image
      • Text
    • Starting View of each Photo
  • Floor Plan
    • Images
    • Floor Name
    • Position where the Label appears
  • Details
    • Price
    • Floor size
    • Beds
    • Baths
    • Year Built
    • Description
  • Tour Active Status
  • Internal Info
    • Internal ID
    • Comment


Information not exported/imported

  • Brand Banner
  • Tripod Cover image
  • Person in charge of the tour
  • Names of Members who were invited to join the Team, Member's Role


Procedure


Export Tours

  1. Launch the web app at app.ricoh360.com
  2. Select your Team
  3. Click  icon_webapp_setting.png
  4. Click Export button to the right of "Export Tours" under "Team Settings"
  5. Click Execute when the following dialog box opens
    hc_tours_webapp_export_01_en.png
  6. An email notifying you of the completion of the export is sent to the email address registered in your account.
  7. Click on the link in the email with the file name (team_export_{Team Name}_1.zip) to start downloading the ZIP file.


Import Tours

  1. Launch the web app at app.ricoh360.com
  2. Select your Team
  3. Click icon_webapp_setting.png
  4. Click Import button to the right of "Import Tours" under "Team Settings"
  5. Select the ZIP file to be imported from your PC and the file upload will begin.
    *The only ZIP files that can be imported here are ZIP files exported by the RICOH360 Tours export function.
    *If the same tour in the ZIP file exists in the team to which you are importing, it will be overwritten.

    hc_tours_webapp_import_01_en.png
  6. When the upload is complete, click Execute.
    hc_tours_webapp_import_02_en.png
  7. Once the import is complete, an email notifying you of the completion of the import will be sent to the email address registered in your account
    *The person in charge of the imported tour will be assigned by the person who executed the import

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request