Change Credit Card and Billing Information

Here you will find instructions on how to Save the following information related to Billing.

  • Credit card to be used for payment and Billing address
  • Billing Email address used to send emails related to billing for service fees.

 

  1. Login to your Account at app.ricoh360.com
  2. Select the Teams whose information on Billing you want to Change is Sign up.
    hc_tours_BillingInfo_01_en.png
  3. Click on Screen_Shot_2020-11-09_at_1.29.55_AM.png(Settings)
  4. Click Manage under Manage Subscription
    You will be redirected to the Subscription page.
    hc_tours_BillingInfo_02_en.png
    • To Change the credit card used for payment and the Billing address,
      1. Click Edit under Payment Method
        You will be redirected to the "Update Payment Information" page.
      2. Enter the name on Card, Card Details, and Billing Address of the new credit card to be Sign up.
      3. Click Update

    • To Change the Email address to receive Billing communications,
      1. Click Edit under Billing Email
        The area where the Billing Email address was displayed can now be rewritten.
      2. Enter the new Email address to be Sign up.
      3. Click Save.

Save the information you have changed will be reflected in your next and subsequent Billing.
Please note that the information will not be reflected on any Billing or receipts that have already been issued.

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